I visited the advisory counter, but the public aid application procedures are cumbersome, leaving me clutching my head. Required to submit vast documentation—pre-disaster sales slips, disaster certificates, and business projections—it places excessive administrative burdens on someone busy shoveling mud daily. (N2 lesson 143)
Spotting an elementary school boy who narrowly escaped the falling crane, as he collapsed crying, I forced a microphone in his face for an interview. It's labeled "excessive interviewing lacking empathy for traumatized children," and phone operators are swamped with complaints... (N2 lesson 25)